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Map 3115 South Walnut St, Bloomington, IN Today 8-7pm (833) 900-2609
Home / About Royal south toyota in Bloomington, In / Royal south toyota customer reviews in Bloomington In

How Are We Doing?

Royal South Toyota has gotten to this point because we are always willing to change and we welcome the suggestions from our customers. After all, it’s really you that is in charge of how things work around the dealership. If we weren’t so flexible, we wouldn’t last long.

If you have had any dealings with us, it doesn’t matter if you purchased a single spark plug from the parts department or purchased a fleet of cars, we want to know how we can do better.

181 Testimonials
4.9 out of 5 stars
5 star
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I'm giving 5 stars to the dealership and its service department because of my service advisor, Sam Meyer. My vehicle has been in several times over the last couple of years and each time he has gone above and beyond. His work on my behalf has always exceeded expectations. He's straight forward and up front in explaining the situation/repair with my car, which I appreciate. In short, it's a pleasure to do business with him; he represents Royal South exceptionally well. While I'm at it, the shuttle driver, Lou Robinson, also deserves 5 stars! A few minutes with him and you almost forget that your vehicle's in the shop for repair. Always so upbeat and courteous to his passengers; plus just an interesting person to get to know. Both Lou and Sam and the customer focused service I have received from both of them are what keeps me coming back to Royal South Toyota.... More
Jeff Sluder
2022-01-26
Top notch dealership! They roll out the red carpet as soon as you walk in the door. From vehicle search, to sale, to closing, Andy, Dan and Ryan provided exceptional service throughout the process. The entire staff takes the time to ensure every detail is covered. Thanks Royal South! #RoyalSouth4Life
Adam Wedding
2022-01-26
Can't say enough about Andy, Eric, and the team at Royal South. I wasn't a fan of dealerships until I bought a RAV4 from Andy 3 years ago. It's my favorite car ever, and the service team has been great at each visit. Since then, we've purchased two more vehicles from Royal South, and each time we left with a car that met our needs for a price we were happy with. Highly recommend!
Julie Thatcher
2020-03-10
Knowledgeable staff. I had a noticeably loud noise coming from the bottom of my car. They were able to diagnose that I had a bad wheel bearing in one of my tires where three other Toyota dealerships missed it. Nice facility. It is very easy to drop your car off and then you provide a shuttle service if you need to go somewhere if you don't want to wait at the dealership.
Bart Beckham
2022-01-06
First, I'm not one to leave many reviews. I only do so very rarely when I believe it's warranted. That being said, I cannot recommend Royal South enough. Just got my second truck there, and I am always impressed by the quality of service. For over four years now, I have used them exclusively for service. Very pleasant experience buying a 2020 with a salesman named Tommi.
Holland Nightenhelser
2020-09-24
5 star costumer services, thank you so much for helping me and assist me. Great Team. If you have Toyota go to this place, All of them will take care of all your needs.
Sahel Osio
2022-07-16
Very friendly and helpful service from Alicia Flynn and Ed Morgan during my assessment and purchase. They were quick to respond to inquiries and happily answered all my question. A very pleasant experience.
Marv Albin
2020-10-16
I recently purchased a used Toyota RAV4 from Royal South Toyota after going to a number of other dealerships in my immediate area, and the experience was beyond excellent. They made sure to be upfront and honest with me from the beginning, sending a video detailing the imperfections of the car, as it was an older model, before I made the 2 hour drive to them. When we got there, they had everything ready and expedited the process for us, even stayed late to clean the SUV so I could drive it homethat night. Highly recommend this place, they're fantastic!... More
Emily De Leon
2021-07-15
Great place. Great prices. Easy to find what we wanted. The salesman was very nice and energetic. Definitely recommend it.
Randal Morrow
2022-03-26
Bought a vehicle remotely from Royal South Toyota and the process was easy, pleasant and professional! They answered all my questions, provided information requested and checked in with me regularly, without pressuring me, until I made my decision to purchase. A positive experience all the way around. Highly recommend! Kudos to Andy Long - General Manager
d piper
2020-08-13
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Department hours

3115 South Walnut St, Bloomington, IN 47401
Get Directions

Sales: (833) 900-2609 | Hours
Parts: (833) 900-2614 | Hours
Service: (833) 900-2612 | Hours
Body Shop: (833) 900-3201 | Hours

Royal South Toyota

3115 South Walnut St, Bloomington, IN 47401
Get Directions

Sales: (833) 900-2609 | Hours
Parts: (833) 900-2614 | Hours
Service: (833) 900-2612 | Hours
Body Shop: (833) 900-3201 | Hours

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