I brought my Tacoma in for "remedy" service (rust proofing of frame). The vehicle was ready early. I gave them the wrong key when I brought it in for service, but to work on the truck they cut a new one and gave it to me for free! Good people.
Can't say enough about Andy, Eric, and the team at Royal South. I wasn't a fan of dealerships until I bought a RAV4 from Andy 3 years ago. It's my favorite car ever, and the service team has been great at each visit. Since then, we've purchased two more vehicles from Royal South, and each time we left with a car that met our needs for a price we were happy with. Highly recommend!
Great customer service. I drive my vehicle from a wheelchair so there is not a driver's seat. The workers still drove my vehicle and were able to get it fixed with no questions asked.
I have met with sales, parts, repairs, and management and all of them are great! We got a RAV4 Hybrid and love it.
We have been getting vehicles from them for probably the last 10 years. They have the best customer service! Everyone is very pleasant. I reccomend Royal South to anyone looking to buy or lease a new or used vehicle!
Royal South Toyota has been serving the cities around Bloomington, IN for many years. Our success has as much to do with the excellent lineup of vehicles we offer as it does with working hard to win the loyalty of our customers. Our sales professionals don’t use high-pressure sales tactics or automotive doublespeak. We believe in the core values of honesty and respect. In order to accomplish those things we work to build a rapport and relationship with the people who put their trust in us. Only then is it possible to connect with customers to exceed their expectations.
In addition to our incredible lineup of Toyota vehicles, Royal South Toyota features one of the most advanced and professional service departments in central Indiana. Our service technicians are factory-trained by Toyota to be up to date on the latest in best practices for the maintenance and repair of every Toyota car, truck or SUV that is purchased or sold at Royal South Toyota.