Truly a wonderful experience! 2nd car I've bought from Royal in the last 2 years. Within the last two years I have dealt with the body shop as well. They have always treated me with respect, they show integrity, stand behind their work and their cars. I look forward to buying my next car from the Royal Toyota dealership.
Andy, Brian, and Eric were great to work with, and highly responsive. They had a nice selection of hybrids, new and used, and helped our family find a vehicle for a price we're happy with.
Andy and his team (Ray/Ryan/Jack) at Royal South are first class. When my 38-week pregnant wife got hit in a car accident, his team was all over it with white glove service to ensure we got a new minivan in time for the baby's delivery. Highly responsive on phone and text - answered every question. Drove the van to/from Indy/Bloomington multiple times. Best in the biz with a nice human touch behind everything they do. Highly recommend.
Buying a car from Royal South was a fantastic experience. They worked hard to get me the deal I wanted. I am not local to Bloomington and we negotiated the entire deal by phone. Their communication was amazing and they were punctual to remote meetings and respectful of my time and the added challenges to buying a car from out of town. I flew in to Indy in the evening. They sent a car to pick me up and take me to my hotel. Then they sent a car for me in the morning. When I arrived my car was detailed and ready to go. They had previously prepared the paperwork. It literally took less than 15 minutes to complete the entire process. I don’t know if I will ever get to purchase there again, but I hope so. Best car buying experience ever.... More
We would highly recommend working with salesperson Lorenzo Bowens. He was professional, straight forward, and highly personable. Car sales can feel antagonistic, but we genuinely felt like he was working with us to find the vehicle that fit our needs.
Royal South Toyota has been serving the cities around Bloomington, IN for many years. Our success has as much to do with the excellent lineup of vehicles we offer as it does with working hard to win the loyalty of our customers. Our sales professionals don’t use high-pressure sales tactics or automotive doublespeak. We believe in the core values of honesty and respect. In order to accomplish those things we work to build a rapport and relationship with the people who put their trust in us. Only then is it possible to connect with customers to exceed their expectations.
In addition to our incredible lineup of Toyota vehicles, Royal South Toyota features one of the most advanced and professional service departments in central Indiana. Our service technicians are factory-trained by Toyota to be up to date on the latest in best practices for the maintenance and repair of every Toyota car, truck or SUV that is purchased or sold at Royal South Toyota.